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March 11, 2025

Common Kyocera Printer Error Codes and Solutions

Kyocera TASKalfa Printer Copier Error Codes and Solutions

Kyocera TASKalfa series printer copiers are reliable, but like any complex machine, they can encounter errors. Understanding Kyocera TASKalfa error codes helps you troubleshoot issues quickly, saving time and minimizing downtime. Below is a detailed guide to the main error codes, their meanings, and practical solutions for resolving them.

1. Fusing Unit & Temperature Errors

These errors relate to the fuser unit, which is responsible for heating and bonding toner to paper.

  • C6000 – C6004: Fuser unit heating failure (machine cannot reach the required temperature).
  • C6010: Fuser unit overheating detected.
  • C6030 – C6032: Thermistor abnormality (temperature sensor issue).

Solution:

  1. Power off the machine and wait 10 minutes before restarting.
  2. If the issue persists, inspect the fuser unit for damage or debris.
  3. Check thermistors and replace them if faulty.
  4. Contact a certified technician for persistent errors.

🔧 Pro Tip: Regular maintenance of the fuser unit can prevent temperature-related errors.

2. Paper Feed & Jam Issues

Paper feed and jam errors are common in high-volume printing environments.

  • C7100 – C7105: Paper feed motor failure.
  • C7200 – C7210: Paper transport motor error.
  • C7300: Duplex unit failure.
  • J-XXXX (e.g., J7101, J7202): Paper jam in specific areas (e.g., tray, duplex unit, or output).

Solution:

  1. Open the machine and carefully remove any jammed paper.
  2. Clean feed rollers with a lint-free cloth and isopropyl alcohol.
  3. Ensure paper is loaded correctly and matches the tray specifications.
  4. For motor errors, consult a technician to inspect the feed or transport system.

🔍 Did You Know? Using high-quality, compatible paper reduces the risk of jams in Kyocera TASKalfa machines.

3. Developer, Drum, & Toner Issues

These errors affect the imaging process, including toner application and drum functionality.

  • C2600: Toner motor failure.
  • C2800: Developing unit motor failure.
  • C3100: Drum unit failure.
  • C3200: Transfer belt unit failure.
  • C3900: Waste toner bottle full.

Solution:

  1. Replace the toner cartridge or waste toner bottle if full.
  2. Inspect the drum or developing unit for wear and replace if necessary.
  3. Clean the transfer belt to remove toner buildup.
  4. Reset the error code in service mode (see below for instructions).
  5. If unresolved, contact a professional for part replacement.

💡 Maintenance Tip: Schedule regular drum and toner checks to avoid unexpected errors.

4. Scanner & Laser Unit Errors

Scanner and laser issues impact document scanning and print quality.

  • C4100: Scanner motor failure.
  • C4200: Laser unit failure.
  • C4400: Exposure lamp error.

Solution:

  1. Restart the machine to reset the scanner or laser unit.
  2. Check for obstructions in the scanner path.
  3. If the error persists, inspect the scanner motor, laser assembly, or exposure lamp for damage.
  4. Professional servicing may be required for laser unit repairs.

📋 Quick Fix: Ensure firmware is up to date to prevent scanner-related errors.

5. Hard Drive & Firmware Issues

Hard drive and firmware errors can disrupt the machine’s core functionality.

  • C6400 – C6402: Hard disk drive (HDD) failure.
  • C6700 – C6702: Firmware error.
  • F000 – F010: General firmware corruption.

Solution:

  1. Power cycle the machine to clear temporary glitches.
  2. Reinstall the latest firmware from the Kyocera website.
  3. Replace the HDD if errors persist after firmware updates.
  4. Consult a technician for advanced diagnostics.

⚠️ Important: Always back up machine settings before updating firmware.

6. Network & Communication Errors

These errors occur when the printer struggles to connect to networks or internal components.

  • C7100: Network connection failure.
  • C9100: Memory error.
  • E000: Controller communication error.

Solution:

  1. Restart the machine and check network cables.
  2. Verify network settings (IP address, DNS, etc.).
  3. Update firmware to resolve communication issues.
  4. For memory errors, power off and reseat memory modules if accessible.
  5. Contact IT support for persistent network problems.

🌐 Network Tip: Ensure your Kyocera TASKalfa is on a stable network to avoid connectivity errors.

How to Reset Kyocera TASKalfa Error Codes

Resetting an error code can resolve minor issues, but it should be done carefully.

  1. Enter Service Mode:
    • Press System Menu → Status/Job Cancel → Start → # → Enter.
  2. Navigate to Trouble Reset and select it.
  3. Restart the machine to apply the reset.

Note: If the error persists after resetting, avoid repeated resets, as this may mask deeper issues. Contact a certified Kyocera technician for assistance.

Preventative Tips for Kyocera TASKalfa Printers

To minimize errors and extend the life of your Kyocera TASKalfa printer copier:

  • Perform Regular Maintenance: Clean rollers, replace toner, and check fuser units periodically.
  • Use Genuine Parts: Kyocera-approved toner and components ensure compatibility.
  • Update Firmware: Stay current with the latest firmware to avoid bugs and improve performance.
  • Monitor Usage: Avoid overloading trays or exceeding recommended print volumes.

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