Terms and Conditions

Last Updated: February 20, 2025

Welcome to Altimate Business Machines. By accessing or using our website https://altimate.co.ke/, you agree to comply with these Terms and Conditions. Please read them carefully before making any purchase or using our services.

1. Definitions

• “Company” refers to Altimate Business Machines.
• “Website” refers to https://altimate.co.ke/.
• “User,” “Customer,” or “You” refers to anyone accessing our website or making a purchase.
• “Products” refer to photocopiers, printers, toners, cartridges, laptops, desktops, and other related items we sell.

2. Use of the Website

By using this website, you agree that:

• You are at least 18 years old or have parental consent to use the site.
• You will provide accurate, complete, and up-to-date information when making purchases.
• You will not use the website for illegal activities or to violate any laws.
• You will not attempt to interfere with the website’s security, operations, or data integrity.

3. Orders and Payments

• All orders placed on our website are subject to availability and confirmation.
• Prices listed on the website are in KSH and may change without notice.
• We accept payments via MPESA.
• Full payment must be received before an order is processed and shipped.
• We reserve the right to cancel orders due to pricing errors, fraudulent activity, or stock unavailability.

4. Shipping and Delivery

• Estimated delivery times are provided at checkout but may vary due to external factors.
• Customers are responsible for providing the correct shipping address.
• If an order is undeliverable due to incorrect details, additional fees may apply for re-delivery.

5. Returns and Refunds

• You may return products within 7 Days of purchase if they meet our return policy criteria.
• Returned products must be unused, in original packaging, and with proof of purchase.
• Refunds are processed after inspection and may take 30 Days to reflect.
• Certain items (e.g., opened toner cartridges, customized orders) are non-refundable.
• Customers are responsible for return shipping costs unless the item was defective or incorrect.

6. Warranty and Liability

• Certain products may come with a manufacturer’s warranty (details available on request).
• We do not guarantee that our products will meet all specific customer requirements.
• The company is not liable for damages arising from misuse, improper installation, or unauthorized repairs.
• In no case shall Altimate Business Machines be liable for indirect, incidental, or consequential damages.

7. Intellectual Property

• All content on this website, including logos, text, images, and product descriptions, is the intellectual property of Altimate Business Machines.
• You may not copy, reproduce, or distribute any content without prior written permission.

8. Privacy Policy

Your use of the website is also governed by our Privacy Policy: https://altimate.co.ke/privacy-policy/

9. Governing Law

These Terms and Conditions shall be governed by and construed under the laws of Kenya.

10. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the revised “Last Updated” date. Continued use of our website means you accept these changes.

11. Contact Us

If you have any questions about these Terms and Conditions, contact us at:

Altimate Business Machines
Website: https://altimate.co.ke/
Email: info@altimate.co.ke
Phone: +254710 859 806 / +254712 404 700 / +254704 879 486